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Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.



How tech support scams work

Scammers may call you directly on your phone and pretend to be representatives of a software company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They can then ask you to install applications that give themremote access to your device. Using remote access, these experienced scammers can misrepresent normal system output as signs of problems.
Scammers might also initiate contact by displaying fake error messages on websites you visit, displaying support numbers and enticing you to call. They can also put your browser on full screen and display pop-up messages that won't go away, essentially locking your browser. These fake error messages aim to trick you into calling an indicatedtechnical support hotline.
Important
Microsoft support number error and warning messages never include phone numbers.
When you engage with the scammers, they can offer fake solutions for your “problems” and ask for payment in the form of a one-time fee or subscription to a purported support service.
Note
Windows 10 comes with Windows Security, a built-in security app that updates automatically to help keep your device safe. For more info, see Stay protected with Windows Security.

What to do if a tech support scammer already has your info

·        Uninstall applications that scammers have asked you to install. For more info on how to uninstall applications, see Repair or remove programs in Windows 10.
·        If you have given scammers access, consider resetting your device. To learn how, see Recovery options in Windows 10.
Note
·        Run a full scan with Windows Security to remove any malware. Learn how
·        Apply all security updates as soon as they are available. To see available updates, select the Start  button, then select Settings  > Update & Security > Windows Update. For more info, see Update Windows 10.
·        Change your passwords. Learn how to change your Microsoftsupport number account password
·        Call your credit card provider to contest the charges if you have already paid.
·        Monitor logon activity. Use Windows Defender Firewall to block traffic to services that you would not normally access. For more information, see Firewall and network protection. 

Reporting tech support scams

Help Microsoft support number stop scammers, whether they claim to be from Microsoft support number or from another tech company, by reporting tech support scams:
www.Microsoftsupport number.com/reportascam
To report an unsafe website directly to Microsoft support number, fill out a Report anunsafe site form. You can also report unsafe websites in Microsoft support number Edge by selecting Settings and More  > Help and Feedback > Send feedback  when you encounter something suspicious.
For urgent situations, use one of the following options:
Microsoftsupport number SupportGlobalCustomer Service

How to protect against tech support scams

First, be sure to follow these tips on how to keep your computer secure.
It is also important to keep the following in mind:
·        Microsoft support number does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.
·        Anycommunication with Microsoft support number has to be initiated by you.
·        If a notification appears with a phone number, don’t call the number. Error and warning messages from Microsoft support number never include a phone number.
·        Download software only from official Microsoft support number partner websites or the Microsoft support number Store. Be wary of downloading software from third-party sites, as some of them might have been modified without the author’s knowledge to bundle support scam malware and other threats.
·        Use Microsoft support number Edge when browsing the internet. It blocks known support scam sites using Windows Defender SmartScreen (which is also used by Internet Explorer). Furthermore, Microsoft support number Edge can stop pop-up dialog loops used by these sites.
·        Turn on Windows Security real-time antivirus protection in Windows 10. It detects and removesknown support scam malware.
·        Microsoft support number technical support will never ask that you pay for support in the form of Bitcoin or gift cards.

Popular scam types

There are several forms of tech support scams, all of which aim to trick you into believing that your computer needs to be fixed and you need to pay for technical support services.
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