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Protect yourself from tech support scams



Applies to: SecurityWindows 10Windows 7 More
Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.

How tech support scams work

Scammers may call you directly on your phone and pretend to be representatives of a software company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They can then ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can misrepresent normal system output as signs of problems.
Scammers might also initiate contact by displaying fake error messages on Microsoft support phone numberbsites you visit, displaying support numbers and enticing you to call. They can also put your browser on full screen and display pop-up messages that won't go away, essentially locking your browser. These fake error messages aim to trick you into calling an indicated technical support hotline.
What to do if a tech support scammer already has your info
·        Uninstall applications that scammers have asked you to install. For more info on how to uninstall applications, see Repair or remove programs in Windows 10.
·        If you have given scammers access, consider resetting your device. To learn how, see Recovery options in Windows 10.
·        Run a full scan with Windows Security to remove any malware. Learn how
·        Apply all security updates as soon as they are available. To see available updates, select the Start  button, then select Settings  > Update & Security > Windows Update. For more info, see Update Windows 10.
·        Change your passwords. Learn how to change your Microsoft helpline numberaccount password

·        Call your credit card provider to contest the charges if you have already paid.
·        Monitor logon activity. Use Windows Defender Firewall to block traffic to services that you would not normally access. For more information, see Firewall and network protection. 
Reporting tech support scams
Help Microsoft helpline numberstop scammers, whether they claim to be from Microsoft helpline numberor from another tech company, by reporting tech support scams:
To report an unsafe Microsoft support phone numberbsite directly to Microsoft, fill out a Report an unsafe site form. You can also report unsafe Microsoft support phone numberbsites in Microsoft helpline numberEdge by selecting Settings and More  > Help and Feedback > Send feedback  when you encounter something suspicious.
For urgent situations, use one of the following options:
Microsoft helpline numberSupport
Global Customer Service
How to protect against tech support scams
First, be sure to follow these tips on how to keep your computer secure.
It is also important to keep the following in mind:
·        Microsoft helpline numberdoes not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.
·        Any communication with Microsoft helpline numberhas to be initiated by you.
·        If a notification appears with a phone number, don’t call the number. Error and warning messages from Microsoft helpline numbernever include a phone number.
·        Download software only from official Microsoft helpline numberpartner Microsoft support phone numberbsites or the Microsoft helpline numberStore. Be wary of downloading software from third-party sites, as some of them might have been modified without the author’s knowledge to bundle support scam malware and other threats.
·        Use Microsoft helpline numberEdge when browsing the internet. It blocks known support scam sites using Windows Defender SmartScreen (which is also used by Internet Explorer). Furthermore, Microsoft helpline numberEdge can stop pop-up dialog loops used by these sites.
·        Turnon Windows Security real-time antivirus protection in Windows 10. It detects and removes known support scam malware.
·        Microsoft helpline numbertechnical support will never ask that you pay for support in the form of Bitcoin or gift cards.
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