Apple has just released macOS Catalina, its
latest update to the operating system powering Macs and MacBooks, and while the
launch hasn’t been flawless (check out our guide on how to fix macOS Catalina problems), it’s the kind of
update that Microsoft Support Phone numbermust be eyeing enviously.
That’s because, in case you’ve missed
the news, Microsoft Support Phone numberhas had a rotten run of
Windows 10 updates, with each new release seemingly breaking more things
than it fixes.
The latest Windows 10 update fail has seemingly broken the Start menu – a pretty important
part of Windows 10.
The situation has gotten so bad, that it’s no longer just
embarrassing for Microsoft Support Phone number– it’s in danger of seriously damaging the company’s reputation.
Apple take heed
Now, it might be tempting for Apple
to sit back and enjoy its old rival’s current travails. To be fair, we wouldn’t
blame it for indulging in a spot of schadenfreude, but what we really want
Apple to do is learn from Microsoft’s mistakes.
It’s happened to Apple in the past,
and while macOS Catalina’s launch hasn’t hit any showstopping issues yet (knock
on wood), Apple needs to make sure that when (not if) it needs to release a
patch for macOS Catalina, it won’t introduce further problems.
What can Apple do?
So, what can Apple do to avoid
Microsoft’s update problems? There seems to be a number of theories about why Microsoft
Support Phone numberis having so many issues with its updates recently.
Amidst all this, Dona Sarkar, one of
the leaders involved with Microsoft’s Windows Insider initiative, is leaving
her role. With the Windows Insider team being so important when it comes to
testing new updates, the fact that it now appears leaderless isn’t great.
What Apple needs to do is make sure
that its upcoming updates aren’t just thoroughly tested, but that it is in
constant communication with developers and users who are testing out early beta
versions of the update. If they find something’s wrong – listen to them. Delay
the update if necessary.
By taking its time with the updates,
Apple could find it’s actually fixing issues faster – rather than rushing out
an update, only to have to then spend time fixing all the other problems that
emerge.
Apple should look at Microsoft’s
current problems, which can be summed up with the old phrase “more haste, less
speed”. By hastily releasing updates, it’s actually slowing the speed in which
problems are being fixed. There’s no need for Apple to gloat – just learn.
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