Phone call from Windows Technical support
Also got such a call from Windows technical support. Was surprised
how they know my phone number. But they told me, that as I have a licensed
computer they know my numbers. First I got a lady with a Indian or
Asian accent, then she gave me someone who could speak my language also German.
But he was not understandable and I changed over to English. He definitely was
not an Englishman also the background was very noisy so he was still not
understandable. I asked where their fysical location was, and he said that it
was in Nottingham England.
They told my, that they see lots of warnings from my
computer and that are taking care of the systems and that my computer is very
slow. I did not recognize this. that showed up last time and that’s
why they call. They were quite convincing and as I was not aware of these
practices I was so stupid to allow remote access to my computer. They showed me
the warnings and also showed me and that my computer was hacked. The root cause
for this is, that the security system was expired. They showed me this written
on the computer. What you can see when using the computer on his operating
system. Then they told me that they can repair this
immediately and they can start right now. I can buy a package to save my computer
also in future which costs 80 Pounds for a year 195 pounds for 3
years and 294 pounds for lifetime. Then I became suspicious and said, that I do
not do any business via phone.
I also said, that I will get another computer.
Then he said that I can put it over on the new one. But my objection was, thaton a new computer the security system cannot be expired so there is no use
then. So he had no objections. I also said that I will think about
it and consult other people for the need of this. I asked him for his phone number
to call him back. He gave this +1-800-201-4243.
Before ending the call I asked him if the remote connection hasbeen disconnected. He confirmed.
However I left my computer for about 10 minutes and when I started
to work on it I saw still moving the cursor. Only then I got the message in the
chat window, that connections is finished.
Also saw unfortunately afterwards, that they used for the remote
access LogMeIN Rescue (Probeversion) Windows Support.
Help! Please can you tell me what they could have done to my
computer? What can I do now to save my computer. They could have stolen my
e-mail addresses .What else could the have done. I also use internetbanking,
but do not store my password on the computer only for e-mail.
TAGS: #MicrosoftSupportNumber
#MicrosoftOutlookSupportNumber
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