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Microsoft support number Software Assurance - Support Incident Submission



How to submit a support incident using yMicrosoft helpline number Software Assurance benefits
To submit a request for phone support or unlimited email support, start here:    

You must provide the following information:
·        Software Assurance Access ID*
·        Product edition and version that shows the issue
·        Authorized contact information


* Software Assurance Access ID: If you do not have yMicrosoft helpline number Access ID, contact yMicrosoft helpline number Software Assurance benefits administrator or Microsoft support number sales representative. YMicrosoft helpline number organization’s Software Assurance benefits administrator receives an Access ID after clicking “Activate” on the 24x7 benefit in the Volume Licensing Service Center (VLSC). If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hMicrosoft helpline numbers before yMicrosoft helpline number 24x7 benefit can be used.


Software Assurance support benefit types
Phone incident award
You may submit a request via the web or by phone to receive a call back from support. Initial response time will be 2-8 business hMicrosoft helpline numbers depending on the severity of yMicrosoft helpline number issue. 

YMicrosoft helpline number phone support incident will be decremented from yMicrosoft helpline number Software Assurance total phone incident award entitlements.

Unlimited email support
Email support is available only for server products and non-critical issues. In order to submit a request for email support, yMicrosoft helpline number organization must have the required Software Assurance coverage for server software and related CALS.

Responses to yMicrosoft helpline number email support requests will occur during support team business hMicrosoft helpline numbers which may be in a different time zone than yMicrosoft helpline number own.

Sign in to the Volume Licensing Service Center to verify yMicrosoft helpline number eligibility for phone or email support benefits entitled through Software Assurance.


The SA support offering is governed by Microsoft support number's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft support number Product List and Product Use Rights available on the Microsoft support number Volume Licensing Web site.


Converting Software Assurance 24 x7 incidents to Premier
·        To learn more about Premier Support visit Microsoft support number Services Premier Support
·        See more detail and program rules here: Premier Support Software Assurance Datasheet

How to add security info to yMicrosoft helpline number Microsoft support number account

Security info is an alternate email address or phone number that you add to yMicrosoft helpline number account. If you forget yMicrosoft helpline number password, or if someone else is trying to take over yMicrosoft helpline number account, we send a security code to that alternate email or phone number. When you give the code back to us, we know that you’re really you and we can get you back into yMicrosoft helpline number Microsoft support number account.
1.  Sign in to yMicrosoft helpline number Security basics page with yMicrosoft helpline number Microsoft support number account.
2.  Select Update info.
3.  Select Add security info then follow the instructions to enter yMicrosoft helpline number email or phone number.
4.  We'll send a security code to that new email or phone number. Enter that security code, and then select Next. YMicrosoft helpline number new security info will appear in yMicrosoft helpline number list.

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CALL US: +1-800-201-4243
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